Alerts via eMail
It is possible to receive and handle alerts via eMail without using Communigram. To do so, you need to activate eMail reception of alerts by ticking the "Forward alerts via eMail" box:
- To receive alerts via eMail, you need to tick this box
Alert "Start Deliverable"
You will receive an alert with the following content:
You now have two ways you can reply:
- Click on the link to "Start Now": you are brought to a page where you can choose the date you started to work on this deliverable.
- Reply to the sender simply by eMail. In this case, you need to add the date you started working on the deliverable after the original message in the format DD/MM/YYYY.
Alert "Send Deliverable"
You will receive an alert with the following content:
You now have two ways you can reply:
- Click on the link: you are brought to a web page where you can add documents and enter your comment.
- Reply simply by eMail. In this case, all attachments will be put into the "Finished Documents" and your comment (that will also be shown via Communigram) needs to be added after the original message.
Alert "Take Decision"
You will receive an alert with the following content:
You now have two ways you can reply:
- Click on the link: you are brought to a page where you can choose the case you wish (radio button in the last column).
- Reply by eMail. In this case, you need to add the "case code" (available in the last column) after the original message.
Alert "Take Milestone Decision"
You will receive an alert with the following content:
You now have two ways you can reply:
- Click on the link: you are brought to a page where you can choose whether the decision is positive (blue=project can continue) or negative (yellow=project stopped).
- Reply by eMail. In this case, you need to add the "traffic light" (answer to the question "Traffic Light?") and your comment after the original message.